Change Request
Please scroll down for change request form
Change Policy
This request must be submitted more than 4 days prior to arrival date and will be charged a administrative fee of $8. If making changes 3 days or less prior to arrival date, you forfeit a one-night stay and the $5 booking fee.
Form Not For Cancellations
This form is NOT for cancellations. To avoid additions fees, return to your original confirmation email, click the link, select the Cancellation option at the top, and follow the 2-step email process. Using this form to cancel will not waive our cancellation policy. All customers receive multiple emails regarding their reservation. At time of booking, 4 days before your arrival date and day of arrival. All these emails have your confirmation link.
No Show
No show reservations will be charged for all missed days, date of notification, and the $5 booking fee. If you arrive after your check-in date, you still must follow our check-in policy of 1:00 PM on the day you arrive due to restricted lanes and traffic. No exceptions.
Long Term Stays
Changes for any reservation that is 28 days or longer requires 14 days notice prior to the arrival date to receive a full refund minus a $25 administrative fee. If cancelled less than 14 days prior to arrival date, a $250.00 cancellation fee plus the booking fee will be deducted from your deposit. We do not pro-rate monthly reservations.