Change Request
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Change Policy
Change Requests must be completed online (subtract or add a days) using the form below. Policy requires 4 days’ notice prior to your arrival date to receive a full refund minus the booking fee. If it’s 3 days’ or less, you will forfeit a fee equal to a one-night stay, or days missed until this form is received, and your booking fee. This includes shortening your stay after your arrival date. All major holidays require a 3-night minimum stay.
Purchase Weather Guarantee?
If you purchased the Weather Guarantee service during the booking process and are changing your reservation due to NOAA’s weather report, you must call 1 (424) 367-1964 or email support@sensibleweather.com. Campground can’t make changes if this service was purchased.
Need to Lock Your Campsite?
Utilize this form to lock your current campsite. Just include this request in the notes field. We will lock the campsite currently assigned and charge the credit card on file $15 plus tax. Just remember in the future to complete this process during the check-out process to secure the campsite you originally selected.
No Show
No show reservations will be charged for all missed days, date of notification and the $5 booking fee. If you arrive after your check-in date, you still must follow our check-in policy of 1:00 PM on the day you arrive. No exceptions.
Long Term Stays
Changes for any reservation that is 28 days or longer requires 14 days’ notice prior to the arrival date to receive a full refund minus a $25 administrative fee. If cancelled less than 14 days’ prior to arrival date, a $250.00 cancellation fee plus the booking fee will be deducted from your deposit. We do not prorate monthly reservations.