Change Request

Please scroll down for change request form

  • Not for Cancellations

    This form is not for cancellations. Return to your original confirmation email, click the link, select the Cancellation option, and follow the 2-step email process.

  • Change Policy

    This request must be submitted more than 4 days prior to arrival date and will be charged a administrative fee of $8. If making changes 3 days or less prior to arrival date, you forfeit a one-night stay and the $5 booking fee.

  • No Show

    No show reservations will be charged for all missed days, date of notification, and the $5 booking fee. If you arrive after your check-in date, you still must follow our check-in policy of 1:00 PM on the day you arrive due to restricted lanes and traffic. No exceptions.

  • Long Term Stays

    Changes for any reservation that is 28 days or longer requires 14 days’ notice prior to the arrival date to receive a full refund minus a $25 administrative fee. If cancelled less than 14 days prior to arrival date, a $250.00 cancellation fee plus the booking fee will be deducted from your deposit. We do not pro-rate monthly reservations.