Change/Cancel Form
Please scroll down for change request form
Text Option (8am-4pm)
If your question is not answered by using this form or (Q&A) link below, TEXT ONLY (928) 899-4080 with your question or request. The link within your original confirmation email will automatically be updated. Campground (Q&A) & Rules
Cancelling ?
Cancellations can be completed by clicking on the "Reservation Details" link provided in your confirmation email. Alternatively, we also offer this cancellation form, which allows you to cancel your reservation at any time, even if you’ve lost your confirmation email.
Change/Cancel Policy
We require 4 days’ notice prior to your arrival date or the date you are modifying or canceling to receive a full refund minus the booking fee. This applies to any changes made during your stay. If it’s 3 days or less, you will forfeit a fee equal to a one-night stay. This applies to any changes made during your stay.
Long Term Changes
Changes or cancellations for any reservation that is 28 days or longer requires 14 days’ notice prior to the arrival date to receive a full refund minus a $25 administrative fee. If cancelled less than 14 days’ prior to arrival date, a $250.00 cancellation fee plus the booking fee will be deducted from your deposit. We do not prorate monthly reservations.
No Show
No show reservations will be charged for all missed days, date of notification and the $5 booking fee. If you arrive after your check-in date, you still must follow our check-in policy of 1:00 P.M. on the day you arrive. No exceptions.
Booking 2025?
Reservations for the 1st quarter (January - March) of 2025 open October 1, 2024 at 7:00AM. The remaining months (April-December) open January 1, 2025 at 7:00 AM.
Need to Lock Your Campsite?
Utilize this form or TEXT (928) 899-4080 to lock your current campsite. Just include this request in the comment field. We will lock the campsite currently assigned and charge the credit card on file $15 plus tax. Just remember in the future to complete this process during the check-out process to secure the campsite you originally selected.
Purchase Weather Guarantee?
If you purchased the Weather Guarantee service during the booking process and are changing your reservation due to NOAA’s weather report, you must call 1 (424) 367-1964 or email support@sensibleweather.com. Campground can’t make changes if this service was purchased.