Daily Cancellation Policy
We require a full 72 hours prior to your start date to get a full refund. Cancel less than 72 hours and forfeit your first days stay.
Our Response Time
Monitor your email account for our response and/or instructions. We will reply via email within 24 hours. (ALSO CHECK SPAM FOLDER).
Change Reservation Instead
We offer you a 24/7 Change My Reservation Form. Don’t miss out on all the fun times here in Prescott! Online Change Request
Once we completed your cancellation request, please allow 3-5 business days for your bank to process and post this refund back to your credit card account.
Monthly Cancellation Policy
All monthly stays/30 days or more requires 14 days’ notice to cancel or change your reservation to avoid a $250. charge. We DO NOT pro-rate monthly rates if you arrive late or leave early.
Park Rules, Rates and Brochure